Tasmama Privacy Policy

Tasmama collects certain information to give you the best possible gaming experience. We only gather what is genuinely needed to operate our services — nothing more.

Under tasmama's privacy policy, we collect two types of information — what you provide directly, and what is collected automatically while you use the platform.

Tasmama collects your information solely for specific, legitimate purposes. We never use your data for anything unrelated to our services. The core reasons for data use under our privacy policy are:

• Account management: To verify registration and login, and to ensure account security.
• Payment Processing: To securely process deposits and withdrawals.
• KYC verification: To verify your identity and comply with legal obligations related to anti-money laundering.
• Service Improvement: To analyze your usage patterns and improve the platform experience.
• Contact: To notify you of important updates, security alerts, and promotional offers (with your consent only).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulatory requirements.

Tasmama never sells your personal data. However, in certain circumstances we may need to share limited information with trusted third parties. This is an important part of our privacy policy.

• Payment Provider: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• KYC partner: Necessary information is shared with authorized verification providers for identity verification.
• Technology Service Provider: Hosting, analytics, and game providers — all operating under strict confidentiality agreements.
• Law enforcement agencies: We may be required to disclose information under applicable Bangladeshi law or by court order.

Tasmama uses cookies and similar technologies to improve your experience on our website and app. Cookies are small text files stored in your browser or on your device.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.

Tasmama does not hold your data any longer than necessary. Our privacy policy clearly states how long each type of information is retained:

• Account information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years in accordance with Bangladesh financial regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: Automatically deleted after 90 days.
• Device & Session Information: Deleted after 30 days.
• Marketing Consent Records: 3 years after last contact.

Tasmama believes you have full rights over your own data. Our privacy policy guarantees you the following rights:

Contact our support team to exercise any of your rights. We will respond within 30 days of receiving your request.

Tasmama is strictly for users aged 18 and above. We do not knowingly collect personal data from children or minors. Age verification is mandatory at the time of registration.

If a parent or guardian discovers that their child has created an account on tasmama, please contact our support team immediately. We will close the account and permanently delete all associated data.

Tasmama follows the highest industry standards to protect your data. As part of our privacy policy, we have implemented the following technical and organizational measures:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security.
• Firewall & Intrusion Detection: Actively guarding against cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Data Masking: Sensitive data is masked internally.
• Role-Based Access Control: Only authorized personnel can access data on a need-to-know basis.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

Tasmama reserves the right to update this privacy policy as needed. Changes may be driven by new legal requirements, technological developments, or service improvements.

• For significant changes, advance notice will be sent to your registered email address.
• The "Last Updated" date at the top of the page will always be kept current.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you may request to close your account.

For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact our support team. We are always here to help.

After a request is submitted, we typically respond within 2–3 business days. Complex requests may take up to 30 days.